How We Train

Our training methods are designed for maximum flexibility, to enable you to find the best fit for your organization.


We can bring tailored onsite training sessions to your organization, at your facilities.


Throughout the year, we conduct in-person training events that offer multiple levels of training and certification.


We provide a comprehensive selection of web-based training modules, individually or as organized learning paths.

Our Process

Although we can train your staff directly, we typically use a train-the-trainer format to maximize efficiency and effectiveness.

Welle Master Trainer From your industry

Our Master Trainers are exceptional instructors recruited from your industry. They have been in your shoes and offer relevant, real-world examples when they train your trainers.

Your Certified Trainer Taught to teach

Not only do we teach our system, we also teach your Certified Trainers how to teach most effectively, based on proven principles of adult education. They will be able to make it real for your staff.

Your Staff Valuable time

We know that time is even more valuable than money. Our training respects your staff’s time, and enables them to learn only what they will need and use, from trainers who come from their own teams.

Certification & Recertification

Systems need to be installed, tuned, and maintained. Your Certified Trainers and staff are refreshed and recertified every year to sharpen skills, optimize teamwork, and ensure maximum effectiveness.

Meet Our Master Trainer Leaders

Donna Daley, MBA/HCADirector of Education Solutions

Donna has devoted her career to organizational design and clinical education within large health systems. As an educator, Donna has relevant perspective of the challenges facing direct care workers within the behavioral health, emergency, and security units of hospitals.

Mike SchaulDirector of Account Management

Mike has over 30 years’ experience in healthcare, managing human behaviors in both inpatient and outpatient settings. He has been a hospital educator and trainer in assaultive behavior management, lead onsite trainer, and also chaired the restraint task force.

Michael JohnstonDirector of Training

With over 15 years of professional behavioral training experience, Michael has acquired expertise in training and coaching adults in a variety of human services fields, most notably hospitals. Michael has particular expertise in onsite direct training, custom curriculum, and advanced modules.